Your complaint has been submitted and assigned the ID 13201234. For your reference, a copy of your complaint appears below. You will receive an email with further information once your complaint is processed by the BBB.
The complaint is being handled by the dispute center listed below. Please contact them with any questions.
Better Business Bureau (Phoenix, AZ)
1010 E Missouri Ave
Phoenix , AZ 85014-4585
2505 TRANS CANADA HWY E
Kamloops British Columbia V2C4A9
14455 N Hayden Rd Ste 226
Business Phone Number:
This Business was Accredited at the time the Complaint was made.
Complaint Detail / Problem
I registered my domain name with canadianwebhosting.com and paid the fee on June 8/2018 and then found out that godaddy.com took control on June 10/2018. This is know as cybersquatting since these people have parked the domain and have it up for sale at around 3500.00 usd. Just visit CANADASMOUNTAINS.COM to see for yourself. I am the creator or the domain in 2001 or 2002 and held it for 17 years. I have sent emails to their legal department as well as ICANN and have not received any response. My hosting providers claim they have done all they can and that I had to authorize the transfer. But I did not. They asked me for a record key and they were not supposed to ask me to disclose this private information. Someone made a mistake in the registration process but I claim my intellectual rights. Class action lawsuits are in order against godaddy. Thank you for your assistance in these matters.
Desired Resolution / Outcome
Other (requires explanation)
I want them to release my domain canadasmountains.com back to me.
Message to BBB
Thanks for any help you can provide.
Not all of these questions are required. Please provide as much information as you have.
Contract, Account, or Policy #:
Date Problem First Occurred:
Dates you complained to the company/organization
Name of Sales Person